Upgrading CAREWare 6
Modified on Wed, 13 Mar 2024 12:19 by Kevin Ricciardo — Categorized as: Uncategorized
CAREWare support and documentation has been moved to a new location. For the most updated user guides and documentation for CAREWare click on the link below:
jPROG CAREWare Support Portal
CAREWare 6 is upgraded by installing the CAREWare Business Tier and CAREWare HTTP Server installation files for the current build. In order to run the installation files, the CAREWare Business Tier and CAREWare HTTP Server applications and services must be stopped.
Download the latest CAREWare Business Tier
here
and HTTP Server
here
.
Open Local Services on the CAREWare Business Tier Server.
Click
CAREWare Business Tier Service
.
Click
Stop Service
.
Click
CAREWare HTTP Service
.
Click
Stop Service
.
Right click the
CWBTSetup.exe
file that was downloaded.
Click
Properties
.
Check
Unblock
. (This sets the application as safe to install.)
Click
Apply
.
Click
OK
.
Right click
CWBTSetup.exe
.
Click
Run as Administrator
.
Click
Run
.
Click the bubble for
I accept the agreement
.
Click
Next
.
Click
Install
.
After the installation is complete, click
Finish
.
Right click the
CWHTTPSetup.exe
file that was downloaded.
Click
Properties
.
Check
Unblock
. (This sets the application as safe to install.)
Click
Apply
.
Click
OK
.
Right click
CWHTTPSetup.exe
.
Click
Run as Administrator
.
Click
Run
.
Click the bubble for
I accept the agreement
.
Click
Next
.
Click
Install
.
After the installation is complete, click
Finish
.
Open the login screen in a browser.
Press
CTRL-F5
.
Log into CAREWare.
Click
Find Client
.
Press
CTRL-F5
.
To see changes after an upgrade, each user needs to press
CTRL-F5
at the login screen and the
Find Client
screen.
If an error occurs while running the CWBTSetup or CWHTTPSetup installer, verify that CAREWare services are stopped and all CAREWare application like the CW Admin or HTTP server applications are closed. Once the services are stopped and applications are closed, click
Retry
to continue.
To download these instructions click
here
.
Back to
CAREWare 6 and CAREWare 5 Program Administrator FAQ